
Vision, Mission and Values
Vision
Leaders in providing quality financial solutions ... anytime, anywhere, anyway.
Mission
We provide innovative financial solutions enriching our member-owners, our communities and the credit union.
Values
Service Excellence
- Strive for the highest quality service in the financial community.
- Provide all members and customers with friendly, knowledgeable and helpful service.
- Build relationships by meeting members needs.
- Will use innovative thinking and continuous technological advancements to ensure members have access to a comprehensive range of financial products tailored to meet their needs.
Responsible Employer
- Respect our employees and their contribution to our success.
- Empower our employees and encourage involvement and participation.
- Recognize and reward them for their creativity, innovative thinking, teamwork and achieving objectives.
- Support their development by providing training and educational opportunities.
- Respect their need to balance personal and professional lives.
Co-operative and Community Citizenship
- Strive to be leaders by being creative and innovative in our solutions and accepting the associated risk.
- Conduct business in a professional, ethical and confidential manner.
- Understand that our decisions impact the vibrancy/health of our communities, and act responsibly in promoting social and economic community development.
- Act to ensure that our operations lead our members, employees and the community in environmental responsibility. We are committed to the improvement of our environment and to the reduction of pollution and waste.
- Communicate to our members and to each other in an open, effective, timely and respectful way.
- Are committed to the seven cooperative principles.
Financial Performance
- Strive for strong financial performance to allow us to fulfill our cooperative principles.
- Balance our need for financial results with the needs of our members and communities.
- Earn the confidence of our members and ensure our continued growth and development by adhering to sound business practices.